top of page

A legal disclaimer

Welcome to Solvacy. Your privacy is paramount to us. This Privacy Policy outlines how we collect, use, and protect your information across our web platform and services.

Information Collection

When you use Solvacy, we may collect personal information such as:

  • Identifiable Information: Name, email address, and profile details.

  • Usage Data: Information on how you interact with our services.

  • Device Information: Data about the devices you use to access our services.

Use of Information

Your information helps us:

  • Provide, maintain, and improve our services.

  • Communicate with you, including updates and customer service.

  • Analyze how our services are used to enhance user experience.

Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Entities that help us with our business operations.

  • Legal Requirements: If required by law or in response to legal processes.

Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your information.

  • Withdraw your consent at any time.

Cookies and Tracking Technologies

We use cookies to improve your experience. You have the option to accept or refuse cookies and know when a cookie is being sent to your device.

Data Security

We strive to protect your information from unauthorized access, alteration, and destruction. However, no method of transmission over the Internet is entirely secure.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

Data Deletion Instructions

At Solvacy, we respect your privacy and control over your personal information. If you wish to request the deletion of your personal data held by us, please follow these steps:

  1. Contact Us: Send an email to our Privacy Team at info@solvacy.com with the subject line "Data Deletion Request." Please include your full name, email address associated with your account, and a clear statement of your desire to delete your personal data from our records.

  2. Verification: For your security and protection, we may ask you to verify your identity before processing your request. This may involve confirming details associated with your account or providing a government-issued ID.

  3. Confirmation & Deletion: Once your identity has been verified and we've confirmed your data deletion request, we will proceed to delete your personal data from our records. We will then send you a confirmation email once the deletion is complete.

Please note, in some cases, we may be required to retain certain information by law or for legitimate business purposes, such as resolving disputes, enforcing our agreements, or complying with regulatory requirements. We will inform you if any such exceptions apply to your deletion request.

If you have any questions about this process or your rights regarding your personal data, please don't hesitate to contact us at info@solvacy.com.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.

 

Contact Us

For any questions or comments about this policy, please contact us at info@solvacy.com

Privacy Policy

bottom of page